Since 2001, Direkt Approach (“DA”) has been the right fit for leadership training. As a training provider, we partner with companies who need to develop a cohesive and competitive leadership team with clear targets. Our extensive list of clients includes fast growing companies who value their clients and invest in their staff. Direkt Approach has decades of experience in leadership roles in the public, private and non-profit sectors. Our experience includes VP of Sales, Director of Sales Operations, Director of Training, Communication and Marketing. We have been accountable for results, worked across geography, and led integration and acquisitions. DA is allergic to waste – whether it be time, talent or resources, and that makes us an excellent partner.

Jennifer Hart is renowned for her skills regarding focus and achievement, balancing production and people, while building diverse thinking teams that work together to deliver results. She has excellent planning and implementation skills to convert corporate strategy into profitable reality.  Fully skilled in leading and motivating teams to exceed goals, she has extensive experience in creating, implementing and tracking business processes to increase revenue, reduce costs and improve efficiencies. Her keen ability to provide clarity, prioritize focus and reduce distractions is unrivaled. Jennifer commits to supporting community and has served on boards of directors for organizations such as Habitat for Humanity and Mother Hubbard’s Cupboard. Jennifer inspires others to excel and leads by example. “Awareness yields effectiveness” is a guiding principle for her leadership, coaching and training.

Susie Hinkle is a skilled communicator, and models creative problem solving and conflict resolution. She has designed and implemented new business acquisition processes, succession plans, and change management initiatives. She has built and instituted a variety of training programs ranging from ground floor construction to elevating existing programs to next level performance. She has a proven track record of dramatically reducing learning curves in her onboarding work. Susie is also the founder of Landau Lane Inc., a small independent film company and author of Sight-Reading. Susie is an insightful leader who infuses humor in her endeavors.

Marion Krefeldt spent twenty years in academic, for-profit, and not-for-profit environments, including Indiana University and Sunrise Publications, Inc. In 2001, she co-founded Direkt Approach. Marion’s strong desire to give back to the community is reflected in many years involvement as a former board member for Bloomingfoods, her involvement in foreign exchange student programs, and her work with Area 10 for the Aging. Marion retired from Direkt Approach in 2007.

Direkt Approach has a reputation for challenging and developing people at all levels of leadership. We work to improve each individual’s skillset, change behaviors where needed, and positively reinforce good practices. This results in improved productivity, increased positive retention and high team engagement—all critical to attract and retain talent in today’s environment. Testimonials for Direkt Approach leadership programs commonly mention “life changing” results.

Direkt Approach training follows the guidelines of ANSI/IACET, which is widely recognized as the standard of good practice internationally.

Direkt Approach is an authorized distributor for Wiley Publishing – Everything DiSC brand. Wiley Publishing is the original source for all the DiSC assessment tools and training. See more about what we offer in the What We Do section of this website.


Direkt Approach has a proven track record of excellence in
•    Onboarding
•    Creating “company university” curriculum and programs
•    Market differentiation
•    Customer service excellence programs
•    Sales training programs
•    Custom customer databases
•    Dashboards
•    Mergers and acquisitions
•    Infrastructure development
•    Resume and interview preparation
•    Portals

To explore how Direkt Approach can benefit your organization, contact us for an appointment. We want to learn about your organization and goals, so we can tailor a program to meet your specific needs.

All our training and coaching can be delivered virtually.

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