Since 2001, Direkt Approach (“DA”) has been
the right fit for leadership training. As a
training provider, we partner with companies
who need to develop a cohesive and competitive
leadership team with clear targets. Our
extensive list of clients includes fast
growing companies who value their clients and
invest in their staff. Direkt Approach has
decades of experience in leadership roles in
the public, private and non-profit sectors.
Our experience includes VP of Sales, Director
of Sales Operations, Director of Training,
Communication and Marketing. We have been
accountable for results, worked across
geography, and led integration and
acquisitions. DA is allergic to waste –
whether it be time, talent or resources, and
that makes us an excellent partner.
Jennifer Hart is renowned for her skills
regarding focus and achievement, balancing
production and people, while building diverse
thinking teams that work together to deliver
results. She has excellent planning and
implementation skills to convert corporate
strategy into profitable reality. Fully
skilled in leading and motivating teams to
exceed goals, she has extensive experience in
creating, implementing and tracking business
processes to increase revenue, reduce costs
and improve efficiencies. Her keen ability to
provide clarity, prioritize focus and reduce
distractions is unrivaled. Jennifer commits to
supporting community and has served on boards
of directors for organizations such as Habitat
for Humanity and Mother Hubbard’s Cupboard.
Jennifer inspires others to excel and leads by
example. “Awareness yields effectiveness” is a
guiding principle for her leadership, coaching
and training.
Susie Hinkle is a skilled communicator, and
models creative problem solving and conflict
resolution. She has designed and implemented
new business acquisition processes, succession
plans, and change management initiatives. She
has built and instituted a variety of training
programs ranging from ground floor
construction to elevating existing programs to
next level performance. She has a proven track
record of dramatically reducing learning
curves in her onboarding work. Susie is also
the founder of Landau Lane Inc., a small
independent film company and author of
Sight-Reading. Susie is an insightful leader
who infuses humor in her endeavors.
Marion Krefeldt spent twenty years in
academic, for-profit, and not-for-profit
environments, including Indiana University and
Sunrise Publications, Inc. In 2001, she
co-founded Direkt Approach. Marion’s strong
desire to give back to the community is
reflected in many years involvement as a
former board member for Bloomingfoods, her
involvement in foreign exchange student
programs, and her work with Area 10 for the
Aging. Marion retired from Direkt Approach in
2007.
Direkt Approach has a reputation for challenging
and developing people at all levels of
leadership. We work to improve each individual’s
skillset, change behaviors where needed, and
positively reinforce good practices. This
results in improved productivity, increased
positive retention and high team engagement—all
critical to attract and retain talent in today’s
environment. Testimonials for Direkt Approach
leadership programs commonly mention “life
changing” results.
Direkt Approach training follows the guidelines
of ANSI/IACET, which is widely recognized as the
standard of good practice internationally.
Direkt Approach is an authorized distributor for
Wiley Publishing – Everything DiSC brand. Wiley
Publishing is the original source for all the
DiSC assessment tools and training. See more
about what we offer in the What We Do section
of this website.

Direkt Approach has a proven track record of
excellence in:
• Leadership development
• Executive coaching
• Process improvement
• Succession planning
• Onboarding
• Creating “company
university” curriculum and programs
• Market differentiation
• Customer service excellence
programs
• Sales training programs
• Custom customer databases
• Dashboards
• Mergers and acquisitions
• Infrastructure development
• Resume and interview
preparation
• Portals
To explore how Direkt Approach can benefit
your organization, contact
us for an appointment. We want to learn
about your organization and goals, so we can
tailor a program to meet your specific needs.
All our training and coaching can be delivered
virtually.
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